Friday 9.30 a.m.
Roger Lewin 
President's Address

Friday 9.50 a.m.
Andy Cope
The Art of Being Brilliant

Friday 11.20 a.m.
Gustav Mueller*
Optimising Fittings

Friday 2 p.m.
Barry Downes
Afternoon Chairman

Friday 2 p.m.
Robert Rendell
The Mystery of Audiology 

 Friday 3.30 p.m.
Marc Hogan
S.A.L.E.S

Saturday 9.30 a.m.
Ian Croft,
Morning Co-chair

Saturday 9.30 a.m.
Karen Finch
Morning Co-chair 

Saturday 9.30 a.m.
Megan Powell
Embracing the internet 

Saturday 11 a.m.
Kevin Munroe
How the audiotory brain
adapts to change

Saturday 11.50 a.m
Matthew Yung
Hearing restorative
procedures

Saturday 2 p.m.
Michael Heppell
5* Customer Care
- 1* Budget