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Hearing Care Assistants

Cover of HCA Handbook
BSHAA developed the role of Hearing Care Assistant (HCA) to the benefit of Hearing Care Professionals and the general public.  
This is an opportunity for new entrants to the sector to work alongside Hearing Aid Dispensers and support them in their daily tasks.

The HCA function may also be of interest to those already working within the sector and seeking further qualification.

Download BSHAA's HCA practice manual

Please note that the guidance in this manual reflects best practice at the time of publication, building on the Code of Conduct and Training Standards for Healthcare Support Workers and Adult Social Care Workers in England.

FEBRUARY 2020: BSHAA is currently reviewing its guidance on the delegation of functions to HCAs.