Member Retention

Member retention has been a concern of the Society for some time and in 2012 work was commissioned from Hall Associates Europe to conduct some research in an effort to discover membership attitudes.    The Communications Committee was asked to investigate and presented a report to Council in January 2013 which accepted the proposals it contained.   The work took place in the early part of 2013 and though as this is being written(early 2016) it is quite likely the information in the reports and action plan is still relevant.

Communications Committee report to Council January 2012 

Download the project proposal by Hall Associates

Download the Findings and Recommendations

Subsequent Action Plan approved by Council September 2013