News Articles from May 2020

BSHAA guidance on consent updated

23 May 2020

The guidance for BSHAA members on obtaining consent has been updated. Additional questions have been added to the wax removal consent form that is included in the guidance. As stated when the guidance was originally published in June 2017, it is not...

Customer Care Scheme 2018-19 annual report

23 May 2020

The Customer Care Scheme has published its Annual Report for 2018/2019 which outlines the complaints received during the year, how they were handled and the outcomes. It also includes a useful Lessons Learnt section to help members identify areas...

BSHAA statement on remote hearing care

15 May 2020

BSHAA is urgently working towards guidance that supports and encourages innovations that enable a safe, effective and consistent approach, offering open access to hearing care for as many as possible. This will inevitably involve ways of remote...

COVID-19 –BSHAA member Survey Results

11 May 2020

Between 15 and 18 April, BSHAA surveyed our members to find out more about the impact of Covid-19. Thank you to the 347 members who completed the survey. The survey was based on one compiled in the US by Karl Strom from The Hearing Review and was...

Recording: Covid-19 guidance webinar (5 May)

07 May 2020

On 5 May, AIHHP, BAA, BSA and BSHAA held a joint webinar to update members on the revised Covid-19 guidance that was published on 1 May. Leaders from all four bodies were joined by Peter Rea, the president of the British Society of...